Social Work Case Manager - Behavioral Health Partial Hospitalization Program

Company: Providence Health & Services
Location: Edmonds
Posted on: August 5, 2022

Job Description:

Description Swedish Health Services is looking for a Social Work Case Manager (1.0 FTE, Day Shif t) to work in the Behavioral Health Partial Hospitalization Program at Swedish Edmonds in Edmonds, WA. *Free Parking, Full-Time benefits, ORCA Pass commuter assistance and continuing education support are just a few of our Caregiver Benefits! SCHEDULE: 40hrs; 5 days per week/8 hour shifts. Monday-Sunday; rotating weekends. 8-4:30pm PST. Can choose schedule to support Intpatient Psychiatric Unit or Partial Hospitalization Day Program. Crosstraining is AVAILABLE. The Social Work Case Manager provides clinical case management functions via a collaborative process that transitions patients to optimal clinical outcomes while assuring safe, cost-effective care. Demonstrates a daily commitment to the department's value of teamwork. In this position you will have the following responsibilities:

• Psychosocial Essential Functions:
• Conducts psychosocial need assessments for patients and families during hospital stay, identifying risk factors and strengths of patient/family support system
• Provides supportive counseling and crisis intervention, evaluate patient needs for psychiatric referral and provides drug abuse assessments. Facilitates referrals for post-discharge/extended needs.
• Facilitates resolution of all legal issues including: protection; adoptions; administrative, police and CPS holds; power of attorney; guardianship etc. Completes mandated legal reporting. Conducts domestic violence assessments and assists with safety plans.
• Consults with patients/family members re: advance directives, POLST etc. Ensures advance directives are in place and honored according to the patient's wishes. Assures all ethical situations are identified and makes referrals to Medical Ethics Committee.
• Assists with assuring palliative care protocols and interventions.
• Transition (discharge) Planning Essential Functions:
• Creates and implements transition plans for all patients. Educates patient and family of transition plans upon admission and provides updates and/or changes throughout the hospital stay. Assists patients and families in accessing community resources.
• Participates in multidisciplinary transition planning meetings and facilitates patient care conferences.
• Contacts and arranges placements to skilled nursing facilities, rehab, long-term care, specialty care, home health, etc. to assure post hospital care. Assures the acquisition of DME, medications and other discharge needs. Following transition, calls patient/family as needed to assure appropriate transition occurred.
• Coordinates necessary funding for post-transition placements and other plans to achieve optimal outcomes.
• Delegates functions to the Case Management Assistant as appropriate.
• Financial Reimbursement and Utilization Management Essential Functions:
• Works with Patient Access Liaisons to facilitate screening for financial needs. Collaborates with the health care team to identify issues or problems with finances. Helps facilitate applications for benefits as needed. Collaborates with the health care team to communicate and co-ordinate with insurance companies to arrange appropriate post-hospital care and services.
• Maintains knowledge of patients' reimbursement processes and communicates reimbursement information to patients, families, and the healthcare team.
• Maintains awareness of relevant managed care contract requirements and Medicare and Medicaid reimbursements and guidelines.
• Clinical Coordination Essential Functions:
• Participates in case management and unit healthcare teams. Collaborates with RN Case Manager, physicians and other team members. Identifies the "Captain of the Ship" in complex cases with multiple doctors.
• Communicates findings and care recommendations effectively to ensure plan of care is being followed for all patients. Provides consultation and mediation services to facilitate patient progression towards desired outcomes.
• Maintains credibility as a clinical resource/professional role model. Ensures consistent psychosocial standards of care.
• Performance Improvement Essential Functions:
• Promotes heath care outcomes in concert with currently accepted clinical practice guidelines and established clinical pathways.
• Recognizes and records avoidable delays and avoidable days. Identifies poor outcomes/data for referral for performance improvement. Works to remove barriers that impede optimal patient care.
• Records and appropriately manages patient and family concerns and complaints promptly.
• Ensures compliance with regulatory standards of care at both the state and federal levels.
• Cultural and Spiritual Essential Functions:
• Assures patients, families and staff support the cultural aspects in the delivery of health care. Assures availability of interpreter services as appropriate to patient/family needs.
• Identifies patient and family support needs for life threatening diseases, end of life, and bereavement and makes appropriate referrals.
• Identifies patients' needs for spiritual care and support, and refer to appropriate personnel. Applicants that meet qualifications will receive a text message with some additional questions from our partner Modern Hire. Required qualifications this position include:
  • Master's Degree in Social Work
  • Licensed Social Work Associate - Independent Clinical (LSWAIC) Preferred qualifications for this position include:
    • One (1) year directly related work experience social services in a heath care setting
    • Experience in crisis intervention
    • Licensure as an Independent Clinical Social Worker (LICSW) with the Washington State Department of Health under Chapter 18.225 RCW is preferred and may be substituted
    • ACM/CCM certification About the Edmonds Campus. Swedish Edmonds has been providing sound and thoughtful care for patients in the Greater Seattle area since 1964. We pride ourselves in employing only the most qualified and caring professionals. We are not simply a hospital or a workplace. We are a family. We are a community. Our mission is to improve the health and well-being of the community through local, high-quality and compassionate health care services. Swedish Edmonds is an innovative, regional health-care delivery network that provides more local services, while giving residents greater access to the latest medical treatments and the comprehensive services of the Swedish system. The Swedish/Edmonds campus includes:
      • 217 licensed beds.
      • 450+ of the most qualified physicians and specialists on medical staff
      • 1,400+ staff including clinical and non-clinical personnel
      • Full scope of medical and surgical services, including Level IV Trauma emergency medicine, diagnostic, treatment, and support services. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requsition ID: P368560 Company: Swedish Jobs Job Category: Social Services Job Function: Clinical Care Schedule: Full time Shift: Day Career Track: Clinical Professional Department: 3905 SED OP PSYCH Address: WA Edmonds 21601 76th Ave W Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

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