Senior Software Sales Solution Consultant
Company: Hilti North America
Location: Seattle
Posted on: April 24, 2024
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Job Description:
What's the role? The Software Sales Account Manager will assist
in growing and supporting Hilti Tool Services with a specific focus
on ON!Track & Fleet Management with local, regional, and global
partners. This role will perform productivity analyses with VIP
customers and design optimal solutions to improve customer's
business processes. In addition, it will coordinate with local
sales team to support to increase sales and penetration of ON!Track
& large Fleet Contracts increasing the numbers of Solution
Customers (ON!Track & Fleet > $15k) as part of our global
customer engagement strategy. The Senior Solution Consultant will
be expected to mentor/coach/train their SC peers to help them learn
the software, share best practices, sales management process, and
back office processes. Provide strategic support to peers as well
as subject matter expert knowledge during productivity analysis.
Who is Hilti? Hilti is where innovation is improving productivity,
safety and sustainability in the global construction industry, and
beyond. Where strong customer relationships are creating solutions
that build a better future. Where there is pride and a sense of
belonging across our 120 locations, carrying right into our lives
and homes. Where people are exploring possibilities, leveraging
their potential, owning their personal development and growing
lasting careers. What does the role involve? Focus on business
development of Hilti software & services in a defined geographic
area among current and prospective customers Analyze sales results,
review customer fact base, identify key trades and customer
potential to develop tactical sales strategy Collaborate with sales
leadership team and train their Solution Consultant peers to help
them learn the software, share best practices, sales management
process, and back office processes Building the competence for
solution selling with strategic trainings, discussions, and
touchpoints with the sales leadership team and Solution Consultant
peers Coordinate efforts of entire team of Account Managers,
Regional Managers, Division Managers, and marketing team members
with a goal of improving market reach of Hilti software & services
Align with Solutions Manager and Services Manager on new
enhancements and facilitate that information to their teams and
Solution Consultant peers Share best practice through experiences
exchanges with other MO Sr. Solutions Consultants Steer pipeline
management in sales process in collaboration with the sales team
and support the execution of process from lead generation to
contract closing With a Consultative approach, will conduct onsite
analysis for ON!Track and coordinate Tool Park Analysis, including
developing customer-specific optimized solutions. Additionally, Sr.
Solution Consultants will be expected to support and provide
expertise during other Solutions Consultants' Analysis. Present
customer-specific solutions with sales management team to decision
maker Support customers after contract signing, through the
implementation, training, and ongoing usage of ON!Track and Fleet
Management solutions Support Solution Managers by leading or
facilitating weekly or bi-weekly team meetings to assimilate
information and best practices Provide and lead sales organization
discussions of product expertise and support resources Prepare
assigned region(s) and local sales teams for product and service
launches and upgrades Plan and participate in trade shows and other
industry events Visit construction jobsites and offices to
demonstrate Hilti's value proposition to key stakeholders within
customer's organization Communicate with customers to identify new
market opportunities relevant to local market Maintain knowledge of
assigned product portfolio and related services (i.e. Fleet, LTS,
etc.) Facilitate startup as well as ongoing training for new and
existing customers Assist with train
Keywords: Hilti North America, Edmonds , Senior Software Sales Solution Consultant, IT / Software / Systems , Seattle, Washington
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