Market Operations Manager
Company: Carvana
Location: Seattle
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description About Carvana At Carvana, we
sell cars, but we are not salespeople. We have made it our mission
to create a hassle-free way for people to buy and sell cars. We saw
a huge problem with how much of a headache it is to buy a car the
traditional way, so we committed ourselves to put customer
satisfaction at the core of our business, we have built a
no-pressure, no-haggle online car buying experience that saves our
customers time and money. Customers can search through thousands of
vehicles online, see full 360-degree views of both the interior and
exterior of the vehicles before deciding to go through the
purchasing process. Our Customer Advocates will then either deliver
the purchased vehicle to our customer's driveway using one of our
kick-ass one car haulers, or they will meet our customers at one of
our amazing coin-operated Vending Machines. For more information on
Carvana and our mission, sneak a peek at our company introduction
video. About the team and position Carvana's Market Operation
department is known for its team-oriented, fast-paced environment.
We expect bright people who are willing to roll up their sleeves,
step in wherever needed, mentor and develop team members, and
assume additional responsibilities as needed while juggling
multiple projects. Don't forget to bring your personality! We
thrive from each unique perspective. Our strength is in our
diversity of opinions. What you'll be doing Mom's wear a lot of
hats, they manage logistics, inventory quality, scheduling,
registration paperwork, customer experience, employee experience,
community outreach, and both mentoring and training programs. It
can be an autonomous job that requires good decision-making skills,
but the growth potential is tremendous and you'll always have a
direct link to leadership at Carvana's home office in Phoenix. In
return for your hard work, you'll have an opportunity to work at
one of the fastest-growing and most creative technology companies
around, helping us promote a life-changing product and develop a
world-class team. Other duties as assigned. What you should have A
Bachelor's degree from an accredited undergraduate institution. At
least five years of relevant experience in team leadership roles
managing multiple employees. Experience handling logistics. An
ability to operate in ambiguity with the grace of a gazelle…not the
gazelle being hungrily chased by a lion, but the one bounding
effortlessly through an open African savanna. An appreciation for
differences of opinion. The savvy to manage employee and customer
experience, as both will get messy at times, and to thrive in these
situations by making interactions rewarding for all involved. The
skills to examine processes and develop creative solutions. An
understanding that things will change. We need to know you are okay
with that. A willingness to roll up your sleeves, take on new
assignments, and juggle many things at once. In other words, you're
a multitasking wizard! What we'll offer in return Full-Time Salary
Position Pay Range: $83,000 - $100,000 annually Medical, Dental,
and Vision benefits. 401K with company match. A multitude of perks
including student loan payments, discounts on vehicles, benefits
for your pets, and much more. A great wellness program to keep you
healthy and happy both physically and mentally. Access to
opportunities to expand your skill set and share your knowledge
with others across the organization. A company culture of
promotions from within, with a start-up atmosphere allowing for
varied and rapid career development. A seat in one of the
fastest-growing companies in the country. Other requirements To be
able to do your job at Carvana, there are some basic requirements
we want to share with you. Must be able to read, write, speak, and
understand English. The ability to walk/stand and sustain physical
activity for extended periods of time (8 hours). Requires high and
low levels of movement with the ability to reach with arms, twist,
kneel, crouch, climb, balance, and squat. Requires the grasping,
carrying, lifting, pushing, and pulling of items up to 50 lbs.
Frequent driving requires excellent visual activity and manual
dexterity. Requires to work in outdoor weather conditions. Must be
able to stay in stationary positions for extended periods of time
(when driving) up to 3 hours at a time. Frequently communicates
with customers and must be able to exchange accurate information.
Of course, we'll make any reasonable accommodations for those with
disabilities to perform the essential functions of their jobs.
Legal stuff Hiring is contingent on passing a complete background
check. This role is not eligible for visa sponsorship. Carvana is
an equal employment opportunity employer. All applicants receive
consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, marital status, national origin, age, mental or
physical disability, protected veteran status, or genetic
information, or any other basis protected by applicable law.
Carvana also prohibits harassment of applicants or employees based
on any of these protected categories. Please note this job
description is not designed to contain a comprehensive listing of
activities, duties, or responsibilities that are required of the
employee for this job. Duties, responsibilities, and activities may
change at any time with or without notice.
Keywords: Carvana, Edmonds , Market Operations Manager, Logistics, Transportation & Drivers , Seattle, Washington
