AVP | Retail Relationship Manager

Company: FIRST FINANCIAL NORTHWEST BANK
Location: Edmonds
Posted on: November 19, 2020

Job Description:

First Financial Northwest Bank continually strives to recruit the most talented, motivated employees in their respective fields. By providing interesting work, opportunities for personal and professional growth plus an environment that values teamwork and work-life balance, we are able to attract and retain outstanding individuals. We pride ourselves on providing excellent benefits, competitive salaries and the opportunity for participation in the company's long-term success.

Bring your expertise and enthusiasm to a company that's eager to put your talents to use.

Retail Relationship Manager

Position Purpose: The Retail Relationship Manager is the driving force behind business development and deposit balance growth in the retail branch. They are also the team leader responsible for maintain operational excellence while providing and outstanding customer experience. This individual will offer a full range of consumer and business products to our customers and be tasked with having in-depth and detailed financial conversations.

Are you a dynamic leader with an entrepreneurial spirit that has a proven record of driving deposit balance growth? If you are excited about the opportunity to lead the growth of a branch, we want to talk to you!

Primary Responsibilities

¨ Open consumer and business deposit accounts and take HELOC applications

¨ Demonstrate advanced knowledge about products, rates, account opening and closing, and counseling customers on FDIC insurance issues.

¨ Ensure branch operations comply with all policies, procedures, and regulatory requirements

¨ Represent the bank in community activities

¨ Coach and mentor staff on a daily basis and ensure a high level of banker performance

¨ Proactively assess clients' financial information by completing a Needs Assessment to determine total current and future financial needs. Summarize and discuss the opportunities uncovered; recommend, present and sell appropriate products and services.

¨ Achieve business development relationships and sales goal results by effectively partnering with other lines of business and referral partners as needed

¨ Maintain and service a book of clients by proactively contacting them via phone and e-mail

¨ Process daily transactions and run a cash drawer while conducting cross-sells to create new business and extra services

¨ Be an innovative member of the team that is self-driven and is eager to contribute to the long-term success of the bank

¨ Other duties as assigned

Desired Experience

¨ 5 or more years in banking / financial services industry

¨ Strong leadership skills with experience building and managing a results-driven team

Preferred Education/Training

¨ Bachelor’s Degree in a business related field or equivalent work experience

¨ NMLS certified

For over 95 years, we have built our reputation as a provider of financial solutions, a concierge of professional connections, and a partner in community service. Be a part of the next generation of First Financial Northwest Bank and join the excitement!

We are proud to be an Equal Opportunity Employer/Veterans/Disabled

Keywords: FIRST FINANCIAL NORTHWEST BANK, Edmonds , AVP | Retail Relationship Manager, Other , Edmonds, Washington