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Client Coordinator (PRN)

Company: Northpoint Recovery
Location: Edmonds
Posted on: June 24, 2022

Job Description:

Job DescriptionJob Title: Client Coordinator (PRN)Reports To: Administrative Supervisor Northpoint Washington is a growing organization dedicated to providing a safe, therapeutic environment where those struggling with addiction can build a foundation for their recovery and gain a clear vision of hope. Northpoint provides a unique setting that provides affordable and effective alcohol and drug addiction treatment, with facilities located in Idaho, Washington, Colorado, and Nebraska. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process. POSITION SUMMARY: As a key member of the Northpoint team, the Client Coordinator is responsible for routine clerical, secretarial and administrative work including greeting guests, and signing in patients. ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

  • Scheduling of patients
  • Monitoring and processing of patient drug screening
  • Completing initial intake for new patients
  • Filing, scanning, phones
  • Cleaning and upkeep of the office
  • Adhere to all company policies and procedures
  • Maintain confidentiality in accordance with established policies and procedures and standards of care
  • Other services and special projects as assigned QUALIFICATIONS/REQUIREMENTS FOR POSITION:
    • Knowledge of proper telephone and office etiquette
    • Knowledge of Microsoft Windows suite programs, email, data entry software and other office related computer software
    • Excellent communication skills
    • Excellent time management
    • Ability to perform duties with minimal supervision PREFERRED KNOWLEDGE AND SKILLS:
      • Excellent organizational abilities
      • Excellent written and oral communication skills
      • Attention to detail and accuracy
      • Client service oriented (both internal and external)
      • Creative and persistent problem solver
      • Able to handle confidential material in a reliable manner
      • Ability to interact and communicate with individuals at all levels of organization
      • Strong interpersonal skills to handle sensitive situations and confidential information
      • Ability to multi-task and prioritize workload in a fast-paced environment
      • Proficiency with Microsoft Office Suite REQUIRED CERTIFICATES/LICENSES/REGISTRATIONS:
        • None SUPERVISORY RESPONSIBILITIES:
          • None PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
            • Exposure to disturbed and potentially aggressive patients is possible. Stress ranges from low to intense depending on the situation.
            • Indoor office environment
            • Using a computer while sitting for extended periods of time. Use of a mouse, keyboard and other office equipment CONDITIONS OF EMPLOYMENT:
              • Completion of a tuberculin screening during first week of employment
              • Completion of a pre-employment drug screening, post-accident and random for upon reasonable suspicion of use
              • Completion of orientation and required paperwork prior to reporting to work
              • Demonstrated computer literacy
              • Completion of CPR/First Aid Training within first 90 days of employment
              • Attendance at all mandatory staff development and training
              • Completion of background check This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs. Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA. Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Keywords: Northpoint Recovery, Edmonds , Client Coordinator (PRN), Other , Edmonds, Washington

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