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Automotive Service Advisor

Company: Villagetransmission
Location: Edmonds
Posted on: March 18, 2023

Job Description:

Are you well-versed in automotive repair AND customer service? Do you want to work for a top-rated shop that considers you a valued member of the team? Would you enjoy great benefits and a healthy work-life balance? If you answered yes to all the above, then you're in luck! Village Transmission & Auto Clinic in Edmonds, WA is looking to hire a full-time Automotive Service Advisor to actively communicate with our clients as we work to solve their vehicles' needs. Want to learn more? Then, please read on!
This customer care position receives a competitive pay plan of $80,000 - $100,000/year plus a share of the gross profits. We provide fantastic benefits, including medical, dental, paid holidays, sick time, flexible vacations, a holiday bonus, paid training, monthly lunches, and a clean, climate-controlled workspace. In addition, the potential for future ownership is a possibility. If this sounds like an opportunity you can't pass up, apply today!

Since 1964, we've been providing our friends and neighbors in Edmonds with dependable auto repair. Whether a vehicle needs a minor tune-up or a major overhaul, our trained service technicians are skilled at quickly diagnosing problems and pinpointing solutions, which saves both money and valuable time. Our number one goal is to achieve complete customer satisfaction. We focus every day on providing high-quality auto repair coupled with top-notch customer service. With countless five-star reviews and approvals from AAA, NAPA Auto Care, and Certified Service, we are proud of our reputation as one of the area's most trustworthy auto repair shops.
With our passion and commitment to excellence, our team consistently goes the extra mile for each other and our community. We're proud of our employees for their great efforts, and we strive to reward them well. To that end, we offer generous benefits, training, and opportunities to advance. We also foster a great company culture and host monthly shop lunches, which makes our shop a fabulous place to work. It's no wonder that the majority of our employees have been with us for over a decade. We would love to welcome you to our fine team!

As an Automotive Service Advisor, you are a skilled conductor, orchestrating the work at our shop so that our customer care and vehicle repairs run smoothly. Each day, you work closely with our clients, providing them with friendly customer service, keeping them updated on the status of their vehicles, and taking payment when the repairs are complete.
Frequent communication with our technicians is also your priority. As they relay updates and recommendations to you, you pass those along. You also coordinate the workflow for our technicians by keeping an orderly schedule. Using our point-of-sale software and AutoVitals, you dispatch vehicles and keep our records pristine. Thanks to you, our shop is a model of efficiency, and our clients know we have their backs. You're happy to help them get back on the road with the type of quality auto repair you can be proud of!


  • 2+ years of experience in automotive repair
  • 2+ years of customer service experience

    Proficiency with AutoVitals, Mitchell 1, and Identifix would be a plus. Are you a go-getter who thrives in a fast-paced environment? Do you have excellent communication skills, including the ability to explain technical issues in terms anyone can grasp? Can you expertly prioritize and manage multiple tasks? Do you have great customer service skills? If so, you might just be perfect for this customer care position!

    This customer care position works Monday through Friday and enjoys weekends off!

    If you feel that you would be right for this customer care job with our auto repair shop, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    Location: 98026

Keywords: Villagetransmission, Edmonds , Automotive Service Advisor, Other , Edmonds, Washington

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