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Patient Services Representative Heart and Vascular Stevens Pavilion

Company: Swedish Medical Center
Location: Edmonds
Posted on: November 13, 2020

Job Description:

Patient Services Representative - Heart and Vascular Stevens Pavilion Washington-Edmonds Swedish Medical Group is looking for a Patient Services Representative (0.0 FTE, Days) to work in Heart and Vascular Stevens Pavilion at Swedish Medical Group in Edmonds, WA. Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff. In this position you will: * Greet and check-in patients and visitors in a friendly, courteous manner in person and on the phone; direct flow of patients and calls * Collect and verify accurate and complete demographic information from patient or family member. Accurately enter all data into the information system and update established patient files as necessary * Ensure proper referrals and authorizations are in place at time of check in * Perform screening function with patients to determine appropriate staff/departments to best meet patient needs and refer appropriately * Oversee the processing of all clerical records and information for clinic patients including cashiering, encounter forms, patient charts, etc. Required qualifications for this position include: * High School Diploma or GED * Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion Preferred qualifications for this position include: * Electronic Medical Records (EMR) experience * Previous experience in a healthcare setting About Swedish Medical Group Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics. On Call

Keywords: Swedish Medical Center, Edmonds , Patient Services Representative Heart and Vascular Stevens Pavilion, Sales , Edmonds, Washington

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