Laboratory Client Services Representative II Lab Support
Company: Swedish Medical Center
Location: Edmonds
Posted on: April 6, 2021
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Job Description:
Laboratory Client Services Representative II - Lab Support
Washington-Edmonds Swedish Edmonds is looking for a Laboratory
Client Services Representative II (Per Diem, Variable Shift) to
work in the Lab Support at Swedish Edmonds in Edmonds, WA. The
Laboratory Client Services Representative II represents the
laboratory to the public, physicians, patients and offices while
answering incoming phones, processing orders and looking up patient
results. In this position you will: * Represents the laboratory,
contacting offices and physicians for clarification of orders,
billing information and integrity of specimens. * Assists
physicians, patients and laboratory staff with researching esoterix
testing for send-outs. * Demonstrates excellent customer service. *
Performs various office functions including answering the
telephones and directing the calls appropriately; greeting
outpatients as they enter the lab reception area, processing their
orders and providing necessary instructions to coordinate
processing of patients. Participates with the scheduled coworkers,
evaluating workflow and prioritizing responsibilities to provide
effective patient care. * Correctly enters outpatient orders
accurately into the computer. * May initiate, research, document
and resolve any/all situations that require a Customer Service
Action. Required qualifications for this position include: * High
School Diploma or GED * Successful completion of a phlebotomy
program through a post-secondary school, college, military program
or employer * Washington State Medical Assistant-Phlebotomy
certificate as required by Washington State Chapter 18.360 RCW, WAC
246-827 * Prior experience in a laboratory or medical office
Preffered qualifications for this position include: * Prior
phlebotomy experience About the Edmonds Campus Swedish Edmonds has
been providing sound and thoughtful care for patients in the
Greater Seattle area for more than 45 years. We pride ourselves in
employing only the most qualified and caring professionals. We are
not simply a hospital or a workplace. We are a family. We are a
community. Our mission is to improve the health and well-being of
the community through local, high-quality and compassionate health
care services. Swedish Edmonds is an innovative, regional
health-care delivery network that provides more local services,
while giving residents greater access to the latest medical
treatments and the comprehensive services of the Swedish system.
The Swedish/Edmonds campus includes: * 217 licensed beds. * 450+ of
the most qualified physicians and specialists on medical staff. *
1,400+ staff including clinical and non-clinical personnel. * Full
scope of medical and surgical services, including Level IV Trauma
emergency medicine, diagnostic, treatment and support services.
Patient Services On Call
Keywords: Swedish Medical Center, Edmonds , Laboratory Client Services Representative II Lab Support, Sales , Edmonds, Washington
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