Automotive BDC/Customer Service Representative

Company: Campbell Nissan Edmonds
Location: Edmonds
Posted on: May 15, 2022

Job Description:

Job DescriptionBenefits

• Flexible Schedule
• Health and Dental Insurance
• IRA Assistance
• A friendly, comfortable work environment
• Great opportunity for growth and advancement!Responsibilities
  • Answer all incoming service calls and make outbound calls
  • Schedule service appointments
  • Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service.
  • Interact with customers as well as with all dealership departments.
  • Gather data for outgoing calls.
  • Other duties may be assigned.Qualifications
    • Experience required
    • Automotive knowledge a plus!
    • We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
    • Exceptional communication skills
    • Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
    • The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
    • Professional personal appearance
    • High school diploma or GED required
    • Resume must be uploaded, and online assessment completed for immediate consideration
    • Must be authorized to work in the U.S. without sponsorship and be a current resident
    • Must pass pre-employment testing to include background checks, MVR, and drug screen About Us: Campbell Auto Group is a third-generation company, family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Campbell Nissan Edmonds, Edmonds , Automotive BDC/Customer Service Representative, Sales , Edmonds, Washington