Sales Manager - Embassy Suites by Hilton Seattle North Lynnwood
Company: Embassy Suites by Hilton Seattle North Lynnwood
Location: Edmonds
Posted on: August 6, 2022
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Job Description:
Job Overview: Manage accounts to achieve guest satisfaction and
to solicit past and new business to ensure all revenue goals (room
night, average rate, room rental) are achieved or exceeded.
Responsibilities and Duties:
--- Move throughout property to conduct site inspections. Maximize
revenue by selling all facets of the hotel, both orally and in
written form to previous, current and potential clients.
--- Handle account details so that all pertinent aspects of
solicitation and closing are complete and documented. Coordinate
various departments' participation in servicing accounts.
--- Travel locally to conduct outside calls, promote the hotel and
review competition reader boards to develop leads.
--- Travel out of town to solicit business in feeder cities.
--- Prepare information for, meet with, and entertain clients as
deemed appropriate to generate potential business from that
account.
--- Represent hotel at trade shows as specified by Corporate trade
show attendance guide. Set up exhibits involving bending, stooping,
lifting and reading overhead.
--- Assist the supportive staff with the maintenance of sales
files.
--- Participate in the sales/catering department reader board
program.
--- Other duties as assigned: such as ordering amenities for
meeting planners or VIP's.
--- Performs other related duties as assigned.
Specific Job Knowledge and Skills:
-Knowledge of a hotel structure and how all departments
interact.
-Basic mathematical and calculator skills to prepare cost
proposals.
-Ability to effectively communicate with customers in a friendly
and positive manner, in order to solicit business, meet client
needs and resolve complaints.
-Ability to move throughout the hotel to conduct site
inspections.
-Ability to listen, speak and write to ascertain and respond to
client needs.
Other Expectations:
-Regular attendance in conformance with the standards, which may be
established from time to time, is essential to the successful
performance of this position.
-Employees with irregular attendance will be subject to
disciplinary action, up to and including termination of
employment.
-Due to the cyclical nature of the hospitality industry, employees
may be required to work varying schedules to reflect the business
needs of the hotel.
-Upon employment, all employees are required to fully comply with
rules and regulations for the safe and efficient operation of hotel
facilities. Employees who violate Hotel rules and regulations will
be subject to disciplinary action, up to and including termination
of employment.
Qualifications:
Education:
College degree preferred.
Licenses or certificates:
None
Grooming:
All employees must maintain a neat, clean and well-groomed
appearance (specific standards available).
Other:
Additional language ability preferred.
#HC
Keywords: Embassy Suites by Hilton Seattle North Lynnwood, Edmonds , Sales Manager - Embassy Suites by Hilton Seattle North Lynnwood, Sales , Edmonds, Washington
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