Security Officer - Edmonds Day Shift

Company: Providence Health & Services
Location: Edmonds
Posted on: August 5, 2022

Job Description:

Description Swedish Medical Center is calling for an Security Officer I (0.9 FTE, Day Shift) to work in Edmonds at Swedish Medical Center in Edmonds, WA. Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system. At Swedish, we are passionate about healthcare for our caregivers. Full-time caregivers (0.75-1.0 FTE) who earn less than $60,000 per year will be offered the Swedish PPO Medical Plan with a $0 premium cost, including dependent coverage. The Security Officer I provides a safe and secure environment for the patients, visitors, staff and property of Swedish Medical Center/Swedish Edmonds. Due to the continuous public contact of the position the highest level of customer service skills is essential. Security Officers conduct random patrols of Swedish Medical Center/Swedish Edmond property, respond to and investigate security incidents, report safety hazards, and appropriately document actions and observations made during the shift. Security Officers respond to alarms and codes by providing traffic control and assisting with safe patient handling. Security Officers conduct routine safety walks of the facilities and submits remedial requests for any concerns they identify. Security Officers routinely engage in stressful situations and at times may be required to use physical force to maintain the safety of the patient care environment, and also may be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations. Security Officers will provide advice to clinical staff regarding matters of patient release and restraint. Security Officers also engage in a wide range of customer service activities involving direct contact with patients and visitors, providing directions and helping people find their way. Security Officers regularly use computers to write reports and logs and to monitor security cameras and access control systems. Will be required to work on multiple campuses based on staffing needs or the needs of the department. * Remain observant and alert at all times. * Reports all incidents and hazards appropriately in written reports and in passing information between shifts. Notifies supervisor and/or lead of any significant incidents that might impact department or hospital operations as soon as possible. Completes required documentation in a timely manner. * Demonstrates the highest standard of calm and professional customer service and provides the highest degree of assistance in responding to the needs of patients, visitors and staff. * Works independently and resolves problems appropriately. * Thinks quickly and formulates an effective plan for dealing with unexpected situations. Is able to de-escalate potentially dangerous situations. * Respects patient confidentiality and the confidentiality and sensitivity of information related to security incidents and hospital business. * Completes security incident reports and shift logs by the end of the shift. Security reports are complete, clear and concise and use proper punctuation, spelling and grammar. * Responds to security calls without hesitation and is able to act with authority at incident scenes. Is able to effectively maintain physical control of patients, suspects, trespassers or others who present a threat to people or property. * Maintains contact with other security officers, and is aware of the general location of the other officers on the shift at all times. * Completes tasks and special projects as assigned. * Maintains vehicular access to urgent care areas through traffic control or coordination with parking enforcement. * Assists visitors, patients and staff with directions and information. Assists patients and visitors in and out of their vehicles and with wheelchairs as needed. * Responds to automatic alarm systems and works with building engineers. * Communicates clearly in speech and in writing. Uses time effectively to complete assignments and written reports. * Effectively uses computer systems and security technologies such as access control and camera systems. Checks Swedish email at least once a day. Required qualifications:

• Basic Security Officer Certification through International Association of Healthcare Security and required within 9 months of employment
• Basic Life Support (BLS) for Health Care Providers required within 30 days of hire from American Heart Association (AHA) or Military Training Network (MTN)
• Successful completion of TASER training and certification within 9 months of employment with annual re-certification
• Required upon hire: Healthcare Security & Safety Officer Basic Certification - International Association for Healthcare Security & Safety
• Customer service experience and/or training Preferred qualifications:
  • Associate's Degree
  • Valid Washington State Driver's license with insurable driving record as determined by Swedish Medical Center's insurance provider
  • Healthcare security experience Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. About Swedish Shared Services. Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, , a network of more than 128 primary care and specialty care locations throughout the Puget Sound area. Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services. We offer a full comprehensive range of benefits - see our website for details - https://caregiver.ehr.com About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Requsition ID: P365105 Company: Swedish Jobs Job Category: Facilities Security/Safety Job Function: Facilities Schedule: Full time Shift: Day Career Track: Technical/Skilled Support Department: 3900 SS Security Address: WA Edmonds 21601 76th Ave W Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Keywords: Providence Health & Services, Edmonds , Security Officer - Edmonds Day Shift, Other , Edmonds, Washington